Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of aicoachdir.com and any associated websites, applications, subscriptions, AI-powered coaching tools, AI-generated informational content, directories, communications, and related services offered by KCB Integrative LLC (“Company,” “we,” “us,” or “our”) (collectively, the “Services”).

These Terms should be read together with any pricing, subscription, checkout, purchase, or other terms presented to you when you purchase or use a particular Service.

1. Acceptance of Terms and Electronic Assent

By accessing or using the Services, creating an account, purchasing a subscription, clicking an “I agree,” “subscribe,” “purchase,” “continue,” or similar button or checkbox, submitting information, or otherwise using the Services after these Terms are presented or made available to you, you affirmatively agree to be legally bound by these Terms.

If these Terms are presented through a checkbox, button, checkout process, account-registration process, or similar electronic-assent mechanism, your action constitutes your electronic signature and agreement to these Terms.

If you do not agree to these Terms, do not access, purchase, subscribe to, or use the Services.

You must be at least eighteen (18) years old to purchase, subscribe to, or use the Services. The Services are not intended for children or minors. By using the Services, you represent and warrant that you are at least eighteen (18) years old.

If you use the Services on behalf of a business, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

2. Nature of the Services

The Services may include Company-branded AI coaching tools, AI-generated informational coaching content, digital coaching resources, and directory listings or links relating to third-party AI tools, coaches, products, platforms, vendors, or services.

The Services are intended for general informational, educational, motivational, organizational, and self-improvement purposes only.

The Services do not provide licensed medical, mental-health, psychological, fitness, nutritional, legal, accounting, tax, investment, securities, insurance, financial-planning, or other regulated professional services or advice.

The Company does not guarantee any particular result, outcome, diagnosis, treatment, recommendation, improvement, earnings, savings, business result, health result, fitness result, relationship result, career result, or other personal or professional result.

NO EMERGENCY OR CRISIS SERVICES. THE SERVICES ARE NOT DESIGNED OR INTENDED FOR EMERGENCIES, CRISIS SITUATIONS, SELF-HARM CONCERNS, URGENT MEDICAL NEEDS, MENTAL-HEALTH EMERGENCIES, PHYSICAL DANGER, FINANCIAL EMERGENCIES, LEGAL DEADLINES, OR ANY OTHER SITUATION IN WHICH DELAY OR RELIANCE ON AN AI SYSTEM COULD CAUSE HARM. IN AN EMERGENCY, CONTACT 911 OR THE APPROPRIATE LOCAL EMERGENCY SERVICE OR QUALIFIED PROFESSIONAL IMMEDIATELY.

3. AI-Specific Disclosures and User Responsibility

Some or all content provided through the Services may be generated, summarized, transformed, organized, or assisted by artificial-intelligence systems operated by the Company or third-party technology providers.

AI-generated content may be inaccurate, incomplete, outdated, biased, inappropriate, repetitive, misleading, or unsuitable for your particular circumstances. AI systems may omit important facts, warnings, limitations, alternatives, or context.

You agree not to rely solely on AI-generated output when making decisions involving health, safety, finances, investments, legal rights, employment, education, relationships, business operations, or other significant matters.

You are solely responsible for evaluating information presented through the Services, confirming information from appropriate independent sources, obtaining qualified professional advice when appropriate, and deciding whether and how to act.

The Company does not independently verify, adopt, ratify, approve, endorse, warrant, or guarantee every AI-generated output.

No AI-generated output constitutes a statement of fact, promise, warranty, professional opinion, fiduciary recommendation, or guarantee by the Company merely because it was generated or displayed through the Services.

You acknowledge and agree that your use, interpretation, and reliance on AI-generated content are at your own risk, subject to rights that cannot lawfully be waived.

4. No Professional Advice

The Services do not diagnose, treat, cure, prevent, prescribe for, or manage any disease, condition, injury, mental-health concern, financial issue, legal matter, tax issue, investment matter, or other regulated professional matter.

Use of the Services does not create a physician-patient, therapist-client, attorney-client, accountant-client, financial-advisor-client, fiduciary, coach-client, or similar licensed professional relationship with the Company.

You should consult an appropriately licensed or qualified professional before making decisions or taking action based on information obtained through the Services when your circumstances warrant professional advice.

The Company is not a healthcare provider, therapist, law firm, accounting firm, tax adviser, broker-dealer, investment adviser, insurance adviser, emergency-response provider, or other licensed professional merely by operating the Services.

Nothing contained in the Services should be interpreted as a substitute for professional judgment.

5. Privacy and Data Notice; AI Conversations, Analytics, and Third-Party Processing

This Section 5 describes the Company's data collection, use, processing, storage, sharing, analytics, and related practices for the Services. These disclosures are part of these Terms and are not a separate policy.

Categories of Information

Depending on how you use the Services, information processed through or in connection with the Services may include:

• account and contact information, such as name, email address, login or account identifiers, and subscription status;
• information voluntarily submitted in AI coaching conversations, including prompts, messages, text, uploaded materials, questions, goals, preferences, and other User Content;
• AI-generated responses, conversation histories, and interaction histories;
• technical and usage information, such as IP address, device and browser information, operating system, pages viewed, approximate location derived from technical information, clicks, scrolling, session information, usage patterns, cookies, and similar identifiers;
• transaction and subscription information, such as purchase status, subscription level, billing status, transaction identifiers, and related payment metadata; and
• communications sent to or received from the Company, including support requests, feedback, cancellation requests, and other correspondence.

Purposes for Processing Information

The Company and its service providers may process information as reasonably necessary to:

• provide, operate, maintain, personalize, secure, troubleshoot, and improve the Services;
• generate and deliver AI coaching responses and related functionality;
• create and maintain accounts and subscription access;
• process payments and administer subscriptions;
• provide customer support and respond to requests;
• maintain conversation or interaction history where supported by the applicable platform;
• detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, or violations of these Terms;
• understand website and Service usage and improve functionality, performance, usability, and customer experience;
• maintain business, transaction, support, security, and compliance records; and
• comply with applicable law, legal process, regulatory requirements, and enforceable contractual obligations.

AI Conversations and Third-Party Platforms

The Services rely on third-party technology and infrastructure providers, which may include AI-platform providers, large-language-model providers, hosting providers, payment processors, analytics providers, email or communications providers, and other service providers.

Information submitted through an AI coaching tool—including prompts, messages, text, uploaded materials, account information, and other content—may be transmitted to, processed by, stored by, retained by, or otherwise made available through third-party systems used to provide the Services.

Conversation history, AI-generated responses, usage information, and certain account or interaction data may be retained by those providers subject to their applicable terms, configurations, retention practices, and policies.

The Company or authorized persons acting on its behalf may have access to certain user interactions, conversation histories, response histories, account activity, or other information made available through the platforms used to operate the Services. Such access may be used as reasonably necessary for customer support, security, troubleshooting, abuse prevention, legal compliance, maintenance, quality assurance, and operation or improvement of the Services.

DO NOT ASSUME THAT A CONVERSATION WITH AN AI COACH IS CONFIDENTIAL, PRIVILEGED, OR PROTECTED IN THE SAME WAY AS A COMMUNICATION WITH A PHYSICIAN, THERAPIST, ATTORNEY, FINANCIAL PROFESSIONAL, OR OTHER LICENSED PROFESSIONAL.

Analytics, Cookies, and Website Interaction Data

The Services may use analytics, cookies, and website-performance technologies, including Google Analytics and Microsoft Clarity.

These technologies may collect or process information concerning visits to and interactions with the Services, including device and browser information, technical identifiers, pages viewed, approximate location derived from technical information, usage patterns, clicks, scrolling, navigation, and similar interaction data.

Microsoft Clarity may provide behavioral metrics, heatmaps, session replay, and related website-usage analytics. Google Analytics may collect and process website and usage information for measurement and analytics purposes.

These technologies may use first-party or third-party cookies and similar technologies. Information collected through these services may be processed by the applicable analytics provider under its own terms, policies, and data-handling practices.

Users may use available browser or device controls to restrict or delete cookies, although doing so may affect certain website functionality or analytics capabilities.

Payment Information

Payments may be processed through third-party payment processors or platforms.

The Company does not necessarily receive or store complete payment-card information submitted directly to those processors. Payment processors may separately collect and process information necessary to authorize, complete, document, refund, or otherwise administer transactions according to their applicable terms and policies.

Sharing and Categories of Recipients

Information may be disclosed or made available as reasonably necessary to categories of service providers that support the Services, including:

• AI-platform and large-language-model providers;
• website, application, cloud, infrastructure, and hosting providers;
• payment and subscription processors;
• analytics and website-performance providers;
• email, communications, and customer-support providers;
• security, fraud-prevention, troubleshooting, and technical-service providers; and
• legal, regulatory, governmental, professional, or other recipients when disclosure is reasonably necessary to comply with applicable law, respond to valid legal process, protect rights or safety, investigate misuse, or enforce these Terms.

The Company does not authorize third-party service providers to use information beyond the purposes permitted by the Company's arrangements with those providers, subject to the providers' applicable terms, independent legal obligations, and policies.

Do not add any statement claiming that the Company sells or does not sell personal data unless that operational fact has been separately confirmed by KCB Integrative LLC.

Retention

Information may be retained for as long as reasonably necessary for the purposes for which it was collected or processed, including providing the Services, maintaining account and subscription records, supporting users, maintaining security, preventing fraud or abuse, resolving disputes, enforcing agreements, satisfying legal or regulatory obligations, and maintaining appropriate business records.

Retention periods may vary depending on the type of information, the purpose for which it is processed, legal requirements, and the retention practices of applicable third-party technology providers.

Because some information is processed or stored through third-party platforms, the Company may not independently control every applicable retention period.

Sensitive Information

Users should exercise caution before submitting sensitive or highly confidential information through an AI coaching tool.

Depending on the nature of a coaching conversation, a user may voluntarily provide information concerning health, fitness, wellness, finances, employment, relationships, or other personal matters.

Users should not submit Social Security numbers, government-identification numbers, complete payment-card information, financial-account passwords, account passwords, authentication credentials, precise location information, privileged communications, information concerning children, or other highly sensitive information unless the Company expressly requests or authorizes that information for a particular feature and the user understands how it will be processed.

The Services are intended only for persons eighteen (18) years of age or older as provided in Section 1.

Unless the Company expressly states otherwise in a separate written agreement applicable to a specific Service, the Services are not intended to create a HIPAA-covered healthcare relationship, and the Company does not represent that information submitted through an AI coaching tool receives HIPAA protection.

Consumer Data Requests and Applicable Rights

Depending on where a user resides and the law applicable to the Company and the particular processing activity, a user may have rights concerning personal information, which may include rights to:

• confirm whether personal information is being processed and obtain access to applicable information;
• request correction of inaccurate personal information;
• request deletion of applicable personal information;
• obtain a copy of applicable personal information in a portable format; and
• exercise any applicable right to opt out of processing defined by applicable law, including, where legally applicable, certain sales of personal data, targeted advertising, or profiling in furtherance of decisions producing legal or similarly significant effects.

Nothing in this Section creates a right that applicable law does not provide.

Requests concerning applicable data rights may be submitted to:

Ai.coach.hub.domain@gmail.com

The requester should provide sufficient information to identify the applicable account or information and describe the request.

The Company may take reasonable steps to verify the identity and authority of the person making a request before acting on it and may request additional information when reasonably necessary for verification.

The Company will respond to applicable verified requests within the period required by applicable law.

If the Company denies a request and applicable law provides a right to appeal that decision, the user may appeal by replying to the Company's decision or emailing the address above with the subject line “Privacy Request Appeal.” The Company will review and respond to an applicable appeal as required by law.

The Company will not unlawfully discriminate against a user for exercising an applicable privacy or data right.

Security

The Company will use commercially reasonable administrative, technical, and organizational safeguards appropriate to the nature of the Services and information processed.

However, no website, AI platform, transmission system, cloud service, third-party platform, or electronic-storage system can guarantee absolute security.

The Company does not promise that information submitted through the Services will never be retained, reviewed, processed, accessed, disclosed, or used by an underlying technology provider unless the Company expressly makes that promise in a separate written agreement applicable to the specific Service.

6. Fitness and Wellness Assumption of Risk; Texas Fair-Notice Release

IMPORTANT TEXAS NOTICE: THIS SECTION CONTAINS AN ASSUMPTION OF RISK AND RELEASE OF CLAIMS, INCLUDING CERTAIN CLAIMS BASED ON THE COMPANY'S OWN ORDINARY NEGLIGENCE, TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW. READ IT CAREFULLY.

If the Services include fitness, exercise, nutrition, wellness, lifestyle, habit, stress-management, or similar information or content, you acknowledge that physical activity, exercise, dietary changes, wellness decisions, and related activities involve inherent risks.

Those risks may include illness, injury, aggravation of an existing condition, disability, property damage, and death.

You are responsible for evaluating your own health, medical condition, physical condition, abilities, limitations, medications, environmental conditions, and other relevant risks before using or acting on fitness, exercise, nutritional, or wellness information.

You are encouraged to consult a physician or other qualified healthcare professional before beginning an exercise, nutrition, wellness, or lifestyle program, particularly if you have a medical condition, are pregnant, take medication, have been inactive, or have any concern about whether an activity is appropriate for you.

To the fullest extent permitted by Texas law, you voluntarily assume the ordinary and inherent risks associated with your use of fitness, exercise, nutrition, wellness, or lifestyle information made available through the Services.

EXPRESS NEGLIGENCE RELEASE: TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, YOU RELEASE, WAIVE, AND AGREE NOT TO ASSERT CLAIMS AGAINST KCB INTEGRATIVE LLC, AICOACHDIR.COM, AND THEIR OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SERVICE PROVIDERS, AND AGENTS FOR PERSONAL INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES ARISING FROM OR RELATED TO YOUR USE OF FITNESS, WELLNESS, EXERCISE, NUTRITION, OR LIFESTYLE CONTENT, INCLUDING CLAIMS ALLEGING THE RELEASED PARTIES' OWN ORDINARY NEGLIGENCE. DO NOT USE SUCH SERVICES IF YOU DO NOT AGREE TO THIS RELEASE.

This release does not apply to gross negligence, willful misconduct, fraud, or claims that cannot lawfully be released or waived.

7. Results, Earnings, and Testimonials Disclaimer

The Company makes no representation or guarantee that use of the Services will improve your health, fitness, finances, career, relationships, productivity, emotional condition, business, legal position, earnings, savings, performance, or any other circumstance.

Individual results vary significantly based on circumstances outside the Company's control.

Testimonials, examples, sample outputs, case studies, demonstrations, marketing materials, rankings, directory descriptions, hypothetical scenarios, or statements concerning the experience of particular users are illustrative only.

They do not constitute a promise or representation that you will obtain the same or similar results.

Past performance, example outcomes, and AI-generated projections are not guarantees of future results.

8. Third-Party Tools, Coaches, Links, Platforms, and Directory Listings

The Services may list, link to, integrate with, describe, rank, categorize, compare, or provide access to third-party tools, coaches, platforms, websites, products, vendors, service providers, payment providers, AI providers, or other offerings.

Some Company-branded Services also operate using technology, hosting, AI models, payment functionality, or infrastructure supplied by third parties.

Except where the Company expressly states otherwise, the Company does not control, verify, warrant, or assume responsibility for an independent third party's offerings, representations, terms, privacy practices, security practices, availability, legality, accuracy, performance, qualifications, or results.

Any transaction, communication, reliance, dispute, or relationship between you and an independent third party is between you and that third party, subject to applicable law.

You should review applicable third-party terms, privacy policies, payment terms, and other policies before using or purchasing third-party products or services.

Inclusion in a directory, search result, category, recommendation, ranking, featured placement, badge, listing, comparison, review display, or similar presentation does not, by itself, constitute certification, professional verification, guarantee, sponsorship, or warranty by the Company.

The Company makes no representation that every listed provider, coach, product, platform, service, or tool is suitable, licensed, qualified, safe, accurate, lawful, available, or appropriate for every user or purpose.

Providers remain responsible for the accuracy, completeness, legality, and content of their own listings and representations. Except where the Company expressly undertakes otherwise, the Company has no obligation to independently investigate, background-check, monitor, audit, or validate a third-party listing.

9. Accounts and Security

You are responsible for maintaining the confidentiality of any username, password, authentication method, or other account credentials associated with the Services.

You are responsible for activity occurring through your account except to the extent applicable law provides otherwise.

You agree to provide accurate information, keep account information reasonably current, employ reasonable security practices, and promptly notify the Company if you believe your account has been compromised or accessed without authorization.

The Company may restrict, suspend, or terminate accounts or access where the Company reasonably believes an account has been compromised, is being used unlawfully or abusively, poses a security risk, violates these Terms, or threatens the Services or another person.

The Company may remove content, suspend accounts, terminate access, or take other reasonable action concerning users who repeatedly infringe intellectual-property rights or submit content the Company reasonably believes violates the rights of others.

10. Payments, Subscriptions, Renewals, Cancellation, and Refunds

Prices, billing intervals, included usage, usage limits, renewal terms, trial terms, introductory offers, taxes, and other material purchase terms will be disclosed at checkout or in the applicable subscription or purchase materials.

Unless the purchase terms presented at checkout expressly state otherwise, paid subscriptions automatically renew for successive billing periods until canceled.

By purchasing an automatically renewing subscription, you authorize the applicable payment processor to charge the payment method associated with your purchase for each recurring billing period until cancellation takes effect.

Payments may be collected or processed through a third-party platform or payment processor. The Company does not control every aspect of a third party's payment technology, and additional payment-provider terms may apply.

You may cancel a subscription using the cancellation method made available through the applicable checkout, account, subscription-management, or payment platform. If you cannot locate or complete the available cancellation process, you may contact the Company at Ai.coach.hub.domain@gmail.com for cancellation assistance.

Unless applicable law or the specific purchase terms require otherwise, cancellation stops future renewals and takes effect at the end of the then-current paid billing period. You will ordinarily retain access through the end of that billing period.

Canceling a subscription does not automatically entitle you to a refund for amounts already charged.

Except as required by applicable law, for verified duplicate charges or billing errors, or where the Company expressly agrees otherwise in writing, purchases and subscription charges are non-refundable and no prorated refunds or credits are provided for unused time, unused usage, dissatisfaction, forgotten cancellations, or partial billing periods.

If a third-party platform directly controls a particular purchase, cancellation, refund, or billing function, additional terms disclosed by that provider or during checkout may apply. In the event of an inconsistency, the specific purchase terms presented at checkout will control the commercial terms of that transaction to the extent permitted by law.

The Company may change prices, features, usage allowances, or subscription tiers prospectively. Material changes affecting an existing paid subscription will be applied as disclosed through the Services, checkout, account notice, email notice, renewal notice, or other legally sufficient communication.

Nothing in these Terms limits any cancellation, refund, disclosure, or other consumer right that cannot lawfully be waived.

11. Acceptable Use

You agree not to misuse the Services or assist another person in doing so.

Prohibited conduct includes:

• using the Services for unlawful, harmful, fraudulent, deceptive, abusive, infringing, defamatory, threatening, harassing, discriminatory, or exploitative purposes;
• submitting material that violates another person's legal rights, contractual duties, privacy, publicity, confidentiality, or intellectual-property rights;
• impersonating another person or falsely representing your affiliation with another person or organization;
• attempting to reverse engineer, scrape, crawl, systematically copy, resell, sublicense, frame, reproduce, or extract source code, system prompts, models, databases, outputs at scale, proprietary content, or other protected materials except as expressly permitted by law;
• attempting to bypass usage limits, access restrictions, subscription controls, security mechanisms, payment obligations, authentication measures, or content safeguards;
• transmitting malware, malicious code, automated attacks, or data intended to disrupt or damage the Services or another system;
• using AI-generated outputs as a substitute for required professional judgment in high-risk or regulated matters;
• using the Services to facilitate unlawful discrimination, fraud, financial crime, exploitation, or physical harm;
• interfering with the Services, other users, third-party systems, ratings, reviews, directory listings, or the integrity of an AI output or platform; or
• using the Services in any manner reasonably likely to create liability, security risk, or material harm to the Company or another person.

12. Intellectual Property and Limited License

The Services—including Company-developed text, coaching frameworks, prompts, compilations, software, interfaces, designs, graphics, logos, trademarks, directory organization, selection and arrangement, and other proprietary materials—are owned by or licensed to the Company and are protected by intellectual-property and other applicable laws.

AI Coach Directory™ and the AI Coach Directory logo are trademarks and/or service marks claimed by KCB Integrative LLC. Use of the ™ symbol indicates a claim of trademark rights and is not a representation of federal registration. Other product names, company names, logos, and marks displayed through the Services may be the property of their respective owners.

Subject to these Terms, the Company grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the Services for your own lawful personal or internal purposes.

This license does not grant you the right to resell, redistribute, republish, commercially exploit, clone, scrape, systematically reproduce, or create a competing service from Company-proprietary portions of the Services.

No ownership rights are transferred to you except as expressly stated in these Terms.

You may not copy, modify, distribute, sell, lease, sublicense, publicly display, exploit, or create derivative works from Company-owned portions of the Services except as expressly permitted by the Company in writing or by applicable law.

Third-party trademarks, software, AI models, content, and technology remain the property of their respective owners and are subject to applicable third-party terms.

13. User Content and AI Outputs

You retain ownership of original content that you lawfully submit to the Services (“User Content”), subject to the licenses necessary to operate the Services and any rights belonging to third parties.

You represent and warrant that you have the rights, permissions, authorizations, releases, and consents necessary to submit and process your User Content through the Services.

You grant the Company a worldwide, royalty-free, sublicensable license to host, store, transmit, process, reproduce, display, reformat, and create technical modifications of User Content to the extent reasonably necessary to operate, secure, maintain, troubleshoot, support, and provide the Services, to comply with law, and as otherwise described in these Terms.

Because the Services depend on third-party AI, hosting, platform, infrastructure, and other service providers, User Content may be transmitted to, processed by, retained by, or otherwise handled through those providers.

Depending on the provider, model, platform tier, configuration, and applicable terms, interaction data—including prompts and AI-generated responses—may be retained or used for service improvement, evaluation, or model-training purposes.

Uploaded documents and other categories of information may be treated differently by particular providers. You should not submit material unless you are comfortable with its processing as described in these Terms and under applicable third-party terms and policies.

The Company may have access to certain user interactions through administrative or monitoring functionality made available by its technology providers. The Company may use such access as reasonably necessary for legitimate operational purposes, including support, troubleshooting, security, quality assurance, legal compliance, and abuse prevention.

You represent and warrant that any information, documents, images, prompts, data, or other materials you submit:

(a) may lawfully be submitted and processed through the Services;

(b) do not violate applicable law, contractual restrictions, confidentiality duties, court orders, or third-party rights;

(c) do not contain information you lack authority to disclose; and

(d) do not infringe intellectual-property, privacy, publicity, confidentiality, or other rights of another person or entity.

You are solely responsible for your submitted content and for obtaining required permissions, authorizations, releases, and consents.

To the extent the Services generate AI output for you, and subject to these Terms, applicable law, and third-party rights and provider terms, the Company permits you to use that output for your lawful personal or internal business purposes.

AI-generated output may not be unique. The same or substantially similar output may be generated for other users, and the Company makes no representation that an AI-generated output is exclusively yours or eligible for intellectual-property protection.

14. Copyright Complaints and DMCA Procedure

If you believe material available through the Services infringes your copyright, you may send a written notice to Ai.coach.hub.domain@gmail.com containing:

1. your physical or electronic signature;
2. identification of the copyrighted work claimed to have been infringed;
3. identification and location of the allegedly infringing material;
4. your name and contact information;
5. a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law; and
6. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

The Company may remove or disable access to allegedly infringing material and may terminate repeat infringers where appropriate.

The Company may request additional information reasonably necessary to evaluate a copyright complaint.

Nothing in this section constitutes a representation that the Company is required to qualify for any particular statutory safe harbor in every circumstance.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, COMPATIBILITY, SECURITY, AND COURSE OF DEALING.

The Company does not warrant that the Services or any AI-generated output will be uninterrupted, error-free, secure, accurate, complete, current, suitable for your circumstances, compatible with your needs, or free from harmful components.

The Company does not warrant that third-party platforms, AI models, links, service providers, payment processors, or other technology will remain available or operate without interruption or change.

Some jurisdictions do not permit exclusion of certain warranties. In those jurisdictions, the foregoing exclusions apply only to the maximum extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, the Company and its owners, members, managers, officers, employees, contractors, affiliates, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages or for lost profits, lost revenue, lost savings, lost opportunity, lost data, lost goodwill, business interruption, personal injury, health outcomes, financial losses, legal losses, decisions based on AI or coaching content, third-party conduct, unauthorized access by third parties, or inability to access or use the Services.

To the fullest extent permitted by law, the total aggregate liability of the Company and the foregoing parties for all claims arising from or relating to the Services or these Terms will not exceed the greater of:

(a) the amount you actually paid to the Company for the Services during the thirty (30) days immediately preceding the event giving rise to the claim; or

(b) one hundred United States dollars ($100).

These limitations apply regardless of the theory of liability and even if the Company has been advised of the possibility of damages, to the extent permitted by law.

These limitations do not apply to gross negligence, willful misconduct, fraud, liabilities that cannot lawfully be limited or excluded, payment obligations owed by you, or other non-waivable statutory rights.

The Company may modify, discontinue, replace, suspend, limit, or terminate a feature, functionality, content category, subscription tier, directory feature, AI model, AI capability, integration, provider, or portion of the Services at any time, subject to applicable law and contractual obligations.

The Company is not liable for a modification, suspension, interruption, discontinuation, provider change, model change, or removal of a Service feature to the fullest extent permitted by law.

17. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its owners, members, managers, officers, employees, contractors, affiliates, service providers, and agents from and against third-party claims, damages, losses, liabilities, judgments, settlements, costs, and reasonable attorneys' fees arising from or relating to:

• your unlawful or unauthorized use of the Services;
• User Content submitted by or through you;
• your violation of these Terms;
• your violation of applicable law;
• your infringement or violation of third-party rights;
• your unauthorized disclosure of another person's information;
• your misuse of or unlawful reliance on AI-generated output; or
• your transactions or interactions with independent third parties.

This indemnification obligation does not require you to indemnify the Company for the Company's own gross negligence, willful misconduct, fraud, or conduct for which indemnification is prohibited by applicable law.

The Company reserves the right to assume control of the defense of a matter otherwise subject to indemnification, in which event you agree to provide reasonable cooperation.

18. Suspension and Termination

The Company may suspend, restrict, or terminate your access to some or all of the Services if the Company reasonably believes that you:

• violated these Terms;
• failed to pay amounts when due;
• misused the Services;
• created a security, legal, reputational, or operational risk;
• infringed another person's rights; or
• engaged in unlawful, fraudulent, abusive, or harmful conduct.

The Company may also discontinue or materially change all or part of the Services, subject to applicable law and any rights associated with an existing paid subscription.

You may stop using the Services at any time. Stopping use does not automatically cancel an active paid subscription; subscriptions must be canceled using the applicable cancellation process described in Section 10.

Provisions that by their nature should survive termination will survive, including provisions concerning intellectual property, User Content licenses, Feedback, disclaimers, releases, assumption of risk, limitation of liability, indemnification, dispute resolution, arbitration, class-action waiver, governing law, accrued payment obligations, and accrued rights.

19. Arbitration Agreement, Class-Action Waiver, and Jury Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES AND LIMITS YOUR ABILITY TO PROCEED IN COURT, RECEIVE A JURY TRIAL, OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR MASS ACTION.

Except for disputes eligible for small-claims court, requests for temporary or preliminary injunctive relief, intellectual-property enforcement matters, claims that applicable law prohibits from being arbitrated, or matters otherwise expressly excluded below, any dispute, claim, or controversy arising from or relating to the Services, these Terms, your account, purchases, subscriptions, billing, AI outputs, marketing, privacy, data, or communications will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules, as modified by these Terms.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement to the fullest extent applicable. If the Federal Arbitration Act does not apply to a particular issue, applicable Texas arbitration law will govern to the extent permitted.

The arbitration will be conducted by a single neutral arbitrator.

Unless the parties agree otherwise or applicable AAA rules or law require otherwise, arbitration may occur in Bexar County, Texas, by videoconference, by telephone, on written submissions, or through another method the arbitrator determines appropriate.

Except for questions regarding the validity or enforceability of the class-action waiver that applicable law requires a court to decide, the arbitrator will have authority to resolve disputes concerning arbitrability, formation, interpretation, scope, applicability, waiver, enforceability, and validity of this arbitration agreement.

Each party may bring claims only in that party's individual capacity and not as a plaintiff, class member, representative, private attorney general, or participant in a class, collective, consolidated, representative, coordinated, or mass proceeding.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that individual's claim, except where applicable law requires otherwise.

AAA filing fees, administrative fees, and arbitrator compensation will be allocated under applicable AAA rules and fee schedules. The Company will pay any amount it is legally required to pay in order for this arbitration agreement to remain enforceable.

30-DAY ARBITRATION OPT-OUT. You may opt out of this arbitration agreement by sending written notice to Ai.coach.hub.domain@gmail.com within thirty (30) days after the date you first accept these Terms.

Your opt-out notice must include your name, the email address associated with your account or purchase, if any, and a clear statement that you are opting out of the arbitration agreement contained in the Terms and Conditions for aicoachdir.com.

Opting out of arbitration does not affect any other provision of these Terms.

If the class-action waiver is held unenforceable as to a particular claim or request for relief, that claim or request for relief will proceed in a court of competent jurisdiction and not in arbitration, while the remainder of this arbitration agreement will be enforced to the maximum extent permitted by law.

You agree that electronic records maintained in the ordinary course of business—including account records, access logs, communications, electronic-assent records, transaction records, subscription records, billing records, support communications, and similar electronic records—may be used as evidence in a proceeding relating to the Services, subject to applicable evidentiary rules.

Notwithstanding the foregoing, the Company may seek temporary, preliminary, or permanent injunctive or equitable relief, specific performance, or other non-monetary relief in a court of competent jurisdiction to protect intellectual property, confidential information, trade secrets, platform security, account integrity, or other proprietary rights where such relief is legally available.

TO THE EXTENT A DISPUTE IS PROPERLY RESOLVED IN COURT RATHER THAN ARBITRATION, EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

20. Limitation on Claims

Any claim arising from or relating to the Services or these Terms must be commenced within the shortest contractual limitation period permitted by applicable law.

For claims governed by Texas Civil Practice and Remedies Code § 16.070, no contractual limitations period contained in these Terms is intended to shorten the period for bringing suit to less than two (2) years where that statute prohibits such a limitation.

Nothing in this section revives a claim that is already time-barred or shortens a statute of limitations that applicable law makes non-waivable.

21. Force Majeure

The Company will not be liable for delay, interruption, unavailability, degradation, loss, or failure caused by circumstances beyond its reasonable control.

Such circumstances may include internet outages, cloud or hosting failures, third-party AI or platform failures, model-provider outages or restrictions, payment-processor failures, telecommunications failures, utility outages, cyberattacks, malicious acts, labor disputes, natural disasters, severe weather, fire, war, terrorism, civil unrest, governmental actions, regulatory changes, epidemics, pandemics, public emergencies, or acts of God.

Nothing in this section excuses obligations that applicable law provides cannot be excused.

22. Changes to Services or Terms

The Company may update or modify the Services and these Terms from time to time.

Updated Terms will become effective when posted, when presented for electronic acceptance, or when another effective date stated in the updated Terms occurs, subject to applicable law.

Where legally required, the Company will provide additional notice or obtain renewed consent before a material change becomes binding.

Continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by law.

Material changes to an existing paid subscription will apply prospectively and in accordance with applicable law and the disclosures provided by the Company.

The Company may require affirmative acceptance of updated Terms before allowing continued use of some or all of the Services.

23. Governing Law; Court Proceedings

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent federal law governs a particular issue.

For disputes that are not subject to arbitration and are not properly brought in small-claims court, the parties consent, to the fullest extent permitted by law, to the exclusive jurisdiction and venue of the state and federal courts located in or serving Bexar County, Texas.

If applicable law gives you a non-waivable right to bring a claim in another jurisdiction or forum, this section does not waive that right.

24. Electronic Communications and Notices

You consent to receive communications, notices, disclosures, receipts, records, subscription information, billing information, and other communications from the Company electronically, including by email, website posting, account notice, checkout notice, or other electronic means.

You agree that electronic communications satisfy any legal requirement that a communication be in writing to the fullest extent permitted by applicable law.

You are responsible for maintaining a current and accurate email address associated with your account or purchase.

Legal notices to the Company concerning these Terms should be sent to:

Ai.coach.hub.domain@gmail.com

If the Company later publishes a designated legal-notice mailing address or replacement legal-notice email address through the Services, notices may also be directed to the then-current published address.

This section does not alter any method of service of process required by applicable law.

25. Assignment; No Waiver; Severability; Entire Agreement

You may not assign or transfer these Terms or your rights under them without the Company's prior written consent.

The Company may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, restructuring, asset sale, change of control, transfer of the Services, or operation of law.

Failure by the Company to enforce a provision is not a waiver of that provision or of the right to enforce it later.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Except where the relevant provision specifies another treatment, an invalid or unenforceable provision will be enforced to the maximum lawful extent or replaced by an enforceable provision that most closely reflects its intended purpose.

These Terms, together with applicable checkout disclosures, purchase terms, subscription terms, and any other terms or policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Services and supersede prior or contemporaneous representations or agreements on the same subject, except for a separate written agreement expressly stating that it supersedes these Terms.

26. Contact

Website: aicoachdir.com

Company: KCB Integrative LLC

Email: Ai.coach.hub.domain@gmail.com

Questions concerning these Terms, billing, subscriptions, cancellation assistance, privacy requests, or use of the Services may be directed to the email address above.

KCB Integrative LLC | aicoachdir.com | Terms and Conditions